Love as God Loves Us: Embodying Inconvenient Compassion

I contend that compassion is an automatic byproduct of having shut out the outside world for a time to experience transcendence in its religious sense (i.e., reaching beyond the limits of human conception, perception, and emotion). Such experience as prayer, for example, or meditation can result in a heightened sensitivity in perceiving the world, including things and other people who are in proximity. Such sensitivity where other people are being perceived can illicit compassion to them. It is the bracketing experience itself, away from our daily life, rather than what is being prayed about or meditated on that triggers the generalized sensitivity and thus the enhanced readiness or inclination to feel compassion where it applies. I submit furthermore that with some beliefs regarding how God in the Abrahamic religions views us creatures in Creation, we mere mortals can assume to some degree the perspective that, given how God is depicted in scriptures, God would or does have in watching us in our own little worlds.

The full essay is at "Love as God Loves Us."

A Strong State vs. The Market Mechanism in China

Under Marxist ideology, the Chinese economy was a command-and-control economy eschewing the market mechanism. Mao's collective farms provide us with a good example. The economy of the U.S.S.R., also Marxist, was based on production quotas and fixed prices. They changed by fiat rather than by changes in demand. State owned, or socialist, productive enterprises were given quotas based on the prior year's production (plus more). This push replaced that of producing more to sell more. Any hint of a market brought with it the stench of Capitalism. So one would suppose that China marked a significant departure when the government announced in 2013 that it would expand the range in which the yuan currency would float. Yet in 2019 in the midst of a trade tussle with the United States, the Chinese state demonstrated just how dominant the state still was relative to any market system.  

The full essay is at "Strong State vs. The Market Mechanism."

Customers Give Uber a Pass: A Lapsed Enforcement of Business Ethics

A letter from a former security employee at Uber claims that the company’s Marketplace Analytics department “exists expressly for the purpose of acquiring trade secrets, codebase and competitive intelligence.”[1] The letter caused the judge to delay the trial in which Uber stood accused of stealing trade secrets involving self-driving cars from Waymo. “I can no longer trust the words of the lawyers for Uber in this case,” Judge Alsup said.[2] Ouch! The question remained whether Uber customers would punish the company by turning to Lyft instead. Unfortunately, the typical customer may overlook unethical practices at a company if a good deal is to be had. Economizing monetarily serves self-interest, whereas “walking with your wallet” oftentimes does not. Standing on principle may simply not register when people have their consumer hats on.

The full essay is at "Consumer Enforcement of Business Ethics."

  

[1] Becky Peterson, “Ex-Uber Staffer Says in Bombshell Letter that the Company Had a Unit Dedicated to Stealing Trade Secrets,” Business Insider, November 28, 2017.

[2] Ibid.

Amtrak: Avoiding the Obvious

According to The New York Times, Amtrak’s management “knew for years that they would have to replace large sections of deteriorating track in Pennsylvania Station in New York City.”[1] The management instead had engineering crews apply “short-term fixes to rows of rotted ties, crumbling concrete and eroded steel.”[2] Incredulously, the management was putting off replacing the tracks in part “to give work time to a nearby passenger hall renovation.”[3] Additionally, the management sought to minimize taking tracks out of service even on weekends so as not to disrupt service. In 2017, three accidents at the station finally got the management to commit to undertake an emergency repair program that “cut back service through the summer for thousands of passengers daily.”[4] Even by the objective of minimizing impaired service, prioritizing a hall renovation and putting off needed track repairs are problematic. The deeper problem is that of seriously misjudging utility.

The full essay is at "Amtrak."

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[1] Michael LaForgia, “Delaying Repairs on Decrepit Tracks,” The New York Times, October 9, 2017.

[2] Ibid.

[3] Ibid.

[4] Ibid.

Cases of Unethical Business: A Malignant Mentality of Mendacity

The book, Cases of Unethical Business: A Malignant Mentality of Mendacity, presents a number of cases of unethical conduct at American companies in several industries, along with some cases from other regions of the world for comparative perspective. A variety of industries are represented so to evince a common denominator lurking beneath specific instances of unethical conduct in business. The emphasis here is not on ethical decision-making, for it does not go deep enough. Rather, the underlying mentality out of which the decisions come is to be unearthed to be examined in the light of day. The mentality can be characterized as a mendacious narcissism having little or no regard for other people or institutions; yet even this characterization is incomplete, for a certain presumptuousness or even arrogance is can also be discerned in the cases. The mentality can be deemed to be inherently unethical in itself, regardless of whether any ensuing sordid conduct ensues.
 

The book, Cases of Unethical Business, can be obtained in print or as an ebook at Amazon.com.

Amtrak: Running on Empty

Letting Amtrak expire in the U.S. in favor of encouraging other companies to pick up new high-speed routes is, I submit, in America’s interest. I make the claim not because Amtrak trains are slow and cumbersome—which they are—or because the food is over-priced—which it is; rather, the company culture is the true culprit, being sordid in a way that I suspect few employees or passengers suspect.

The full essay is in Cases of Unethical Business: A Malignant Mentality of Mendacity, available in print and as an ebook at Amazon.com.

Adieu to Florida’s Gold Coast: Beyond Money and Politics

In October 2014, the City of South Florida passed a resolution in favor of South Florida seceding from Florida and becoming the 51^st State of the United States. Vice Mayor Walter Harris, the resolution’s sponsor, told the city’s commission that the government of Florida had not been addressing adequately the issue of the sea-level rising. Already, Miami was subject to regular flooding at high tide. This reason for secession has a serious downside, however; a better rationale may ironically come from the perspective of Floridians in North Florida.

The full essay is at “Adieu to South Florida”

Online Sales: Breaking the Egg

Was the 2013 holiday season really a turning point in terms of online purchases? Can a business environment change so drastically from one Christmas to the next? If not, what can we say about a commercial system that buckles, at least at its weakest link, under the pressure of a moderate change in buying habits? Put another way, does such buckling necessarily indicate or point to the existence of a threshold point that has suddenly and unexpectedly been crossed? Alternatively, the system itself may be weak.

During the November-December holiday season of 2004, online sales revenue in the U.S. increased 25 percent from the year before.[1] CNN Money reported the increase as 29.5 percent—almost a third of total holiday sales.[2] This healthy numbers can be deceiving, however, if the base is low relative to the total. That is, if the online holiday sales figure as a percentage of total holiday sales is around 2 percent, an increase of 25 percent from the prior year’s online sales is immaterial in terms of the change in the percent of online sales to total from the prior to the current year. As shown below, fourth quarter percentages-of-total (rather than of increase) increased from roughly 1.7 in 2003 to 2 percent in 2004. This change is hardly earth-shattering.

Estimated Quarterly U.S. Retail E-commerce Sales as a Percent of Total Quarterly Retail Sales

4th Quarter 1999 to 4th Quarter 2004[3]

So let’s look at percentage-of-total figures specifically for the combined (November and December) season of Thanksgiving and Christmas, two of the major national holidays in the United States. In 2012, the season’s online sales revenue accounted for 19.3 percent of the total retail sales.[4] Keeping in mind the magnitude of the changes shown in the graph above (0.6% to 2.2% over five years), the change from roughly 20 to 25 percent in 2013—from just one Christmas to the next—seems relatively dramatic. Yet a shift from 20 to 25 does not in itself seem very significant. Even so, it was enough for journalists to label it a “sea-change,” “threshold,” “turning point, “and “major re-alignment, capable of unleashing a virtual tsunami.

One business practitioner interviewed on CNBC in mid-January, 2014 made the startling claim that the turning point had come quite unexpectedly in just one year. I contend that conclusion is overly dramatic, though I readily concede that the five-point difference was oddly too much for a part of the system. Specifically, “an unpredictably large number of packages overwhelmed UPS,” with thousands of Christmas presents left undelivered by Christmas Eve.[5] Natalie Godwin, a spokesperson at UPS, explained. “The volume of air packages in our system exceeded the capacity of our network, as demand was much greater than the forecast.”[6] The network’s capacity itself became transparent as a constraint, as a result of demand having been much greater than anticipated. The words “capacity” and “much” point to, or intimate, a systems-level problem not just for the package-delivery company, but also for the U.S. (and perhaps global) system of commerce.

Crucially, that a percentage change of just 5 percent of total sales revenue represented as increased demand can pierce the capacity of a major link in the commercial chain from manufacturers to customers suggests not a pivotal year, but, rather, a system too (i.e., artificially) inflexible or hard. Rather than being able to adapt to changes in the environment, as any fit species does through the evolutionary process of natural selection, the American system of commerce lacks the built-in ability to stretch (and contract). By implication, reaching a threshold point, such as in demand for products sold online, is in terms of the system and behaves as a wall rather than a semi-permeable membrane. It is worth pointing out that a threshold point concerning the system of commerce also no doubt exists in terms of society (i.e., changes in daily life) and even in terms of products (i.e., transformative products as mainstays as a result of ecommerce). Just as the loud kids tend to get disproportionate attention, a rigid and complacent system gets noticed (i.e., becomes transparent as a system) more than its share. Relying on such a system warrants the warning: Watch out for the “big one”—a major earthquake of sorts capable of a truly dramatic land-shift.

1. Jennifer LeClaire, “Online Holiday Shopping Soars 25 Percent to $23 Billion,” E-Commerce Times, 4 January 2014.

2. CNN Money, “Holiday Online Sales Surge,” 5 January 2004.

3. US Census Bureau, The Department of Commerce, “Quarterly Retail E-Commerce Sales 4^th Quarter 2004.”

4. The National Retail Federation.

5. Donna Leger, “UPS System Overload Delays Holiday Packages,” USA Today, 24 December 2013.

6. Ibid.

Railroad Boom: On the Ethics of the Drawback

In the first quarter of 2013, North America’s freight railroads were “in the midst of a building boom,” according to the New York Times, “unlike anything since the industry’s Gilded Age heyday in the 19^th century. Meanwhile, trucking languished under high fuel prices, crowded highways, driver shortages, and cost-driving regulations. Meanwhile, freight rates were nearly half what they had been in the early 1980s. This cost advantage was also contributing to making North America competitive again in manufacturing. The railroads were doing their part to take up the slack. In 2013 alone, $14 billion was to be spent on rail yards, refueling stations, and additional track. That was the third year in a row of record capital spending. In 2003, it had been a mere $5.9 billion.

The full essay is in The full essay is in Cases of Unethical Business: A Malignant Mentality of Mendacity, available in print and as an ebook at Amazon.com.