Tuesday, June 4, 2024

When Hollywood Gets Political: Partisan Profits

Entertainment celebrities and businesses alike risk losing customers and thus revenue by taking positions publicly on political issues. Fearing a surge from political parties on the far-right, some large businesses in the E.U. took the unusual step of coming out against those parties, labeling them as “extremist,” prior to the E.U. election in June, 2024. Typically, businesses there limit their political stances to particular issues that bear on core functions. This is a prudent policy, for human beings, being of bounded rationality, can easily translate ideological disagreement into switching brands. Even universities can get bruised by becoming embroiled in a domestic or international matter that is controversial. Hence after the contentious spring semester of pro-Palestine protests at Harvard (and other many other universities), the university’s administration enacted a policy not to take positions on issues in which the core functions of the university are only indirectly touched or are not affected at all. In creating a “marketplace” for academic freedom, universities themselves are best positioned by staying neutral. Although it is tempting for anyone (for oneself or one’s institution) who has access to media to sway public opinion on a political issue, I contend that the immediate self-gratification is usually outweighed by lost revenue and the reputation of being partisan. Applying strict scrutiny to one’s foray into controversial issues is harder to do if some vocal customers are demanding that a position be publicly taken. The silence of other customers, who would “vote with their purse or wallet” were an opposing position to be taken, should not be overlooked.  The singer Taylor Swift and the actor Robert De Niro provide us with two illustrations. Stepping out of their respective domains comes at a cost in those domains, and thus should, I submit, be done prudently and seldom.


The full essay is at "When Hollywood Gets Political."


Sunday, June 2, 2024

American Airlines: Caring for People

What is the purpose of a business? According to Aristotle, there are different kinds of purposes. The final cause of a tree seed, for example, is a tree; the material cause is whatever biochemistry went into the seed. The final cause of a human sperm entering a human egg is an adult human being—hence the question of the ethics of abortion. A human embryo is potentially an adult human being. The material cause of an embryo lies in the biochemistry of the seed and the egg. But I digress. As regards a company, we can distinguish different kinds of purposes. Somewhat crudely, the real purpose can be distinguished from the ostensible purpose. The former has to do with what can be thought of as the bottom-line purpose: maximizing revenue or profit. Any ostensible purpose, such as feeding people or transporting them, is functional in nature, and can be viewed as a means of achieving the real purpose. A third kind of purpose can be labeled as a marketing purpose, the promotion of which is merely to serve the real purpose. In terms of Shankara’s Hindu metaphysical framework, the real purpose is in the real, the ostensible purpose is in the realm of appearance, and a marketing purpose is in that of illusion. I contend that business managers, especially in marketing, are accustomed to conflating these three types of purposes in being oriented to the real purpose. Not being transparent about the differences between these three purposes is, I submit, unethical in nature. I have an incident involving American Airlines in mind.


The full essay is at "American Airlines."