A manager of United Airlines boarded on the ground in Chicago to have three security employees of the Chicago Department of Aviation bloody and drag a physician off the plane to make room for an employee not on the flight’s crew. Although the airline was technically within its rights to forcibly remove the man for refusing to give up his seat, which he had paid for, removing paid passengers at the last minute to make room for additional, non-essential staff showed a lack of judgment. Accordingly, the police-power of the company is problematic and should be dialed back. In fact, the power of the industry, including its companies, may need to be reduced.
The passenger, a physician, was the victim of a disruptive and belligerent company manager and his henchmen. (Source: CNN)
The full essay is at "United Airlines Attacks a Passenger."