Common sense would perhaps dictate that a company sporting a managerial culture of pathological lying as the default way of dealing with stakeholders must inevitably go under at some point. Kant’s categorical imperative insists that mendacity is unethical, for it violates the non-contradictory law of reason. What would the Prussian Kant say, however, to the good Germans who lied to NAZI Jew-hunters about hiding the enemies of the state? As laudable as such lies are, unsavory business managers seem instinctually wired to take advantage of the slippery slope by ignoring the rationale of avoiding extreme harm. What begins as a trickle can become a deluge. Perhaps that is what happened at Starbucks.
In late October, 2022, the director of the U.S. National Labor Relations Board “accused Starbucks of threatening to withhold benefits and wage increases from workers if they unionized; selectively enforcing work policies against union supporters; disciplining or firing workers who were activists; and failing to bargain in good faith.”[1] Starbucks had closed a store in Ithaca, New York. The lack of good faith can be seen in the Congressional testimony of Howard Schultz, Starbucks’ CEO, in 2023. He sanctimoniously “admitted” that people he had spoken with could erroneously infer intimidation. In other words, it’s on the other guy. Such toxic pomposity easily belies a mere patina of portrayed honesty.
The entire essay is at "Bucking Starbucks' Star."
1. Dave Jamieson, “Starbucks Broke Law By Closing Unionized Store In Ithaca, Labor Officials Say,” Huffington Post, November 1, 2022.