It is difficult enough diagnosing a dysfunctional culture in a large corporation—imaging having a large American city as a de facto patient. Not that I had any idea what treatment could possibly cure a social-psychological disease when I was in San Francisco. I, like so many other new-comers there, temporary or permanent, got the sense after only a few weeks that something was very wrong in the way people were interacting there. As a corporate man in his late twenties from L.A. remarked after just ten days in the city, “The people here are very rude.” As he described the particular behavior pattern, I was stunned; it matched what had taken a month for me to discern. This began my curiosity as to the dysfunctional culture undergirding the wholesale lack of manners, and, more particularly, how it is that a distinct mentality or value-set and behavioral trait can show up in so many individuals.
What lies beneath the clouds is not necessarily visible from above. (Jeff Chiu of AP)
The full essay is at “San Francisco.”